Retailers missing the mark on customers’ delivery expectations

Online retailers are providing unwanted delivery options and failing to offer wanted ones, according to new research from software company OrderDynamics and Opinion Matters.
Join 5,000 jewellery professionals with a membership
Get unlimited access and stay in the know. First-year special offer pricing. Cancel any time.
You'll need to subscribe to continue.
How many members should have access to the subscription?
Monthly
Yearly
Save £9.89
No, thanks
I already have an account
Online retailers are providing unwanted delivery options and failing to offer wanted ones, according to new research from software company OrderDynamics and Opinion Matters.