E-Commerce reputation should be top of your agenda

E-Commerce has been a fiercely competitive space for many years now, with retailers fighting for market share through unique user experiences, an omnichannel offering and broad partner integrations, to name a few. But since the Covid-19 pandemic hit and with increasing online spending, businesses need to focus more heavily on their online reputation according to Global E-commerce platform, Kooomo, which states that a bad website or lack of online presence can seriously damage the trust consumers build with a brand.