Why technology is fallible

I have previously raised the issue of poor technical/structural design consideration, but this time I want to raise the issue…

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How to connect to your customers’ emotions

When a customer enters your store, or if a customer has been in your store, how soon should you greet…

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Study finds diamonds are still the favoured gem among female Brits

Research shows diamonds are still the favoured gem for female Brits with tanzanite coming in second according to UK online…

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How brands rise to the top

An enormous number of jewellery businesses that offer the same thing. Don’t get me wrong, many present beautifully designed and…

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How did Amazon catch everyone off guard?

Complacency by retailers in the US was the major factor why Amazon’s success caught the entire retail industry off guard.…

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Laings flagship Glasgow store unveils renovations

Luxury jewellers, Laings has unveiled the results of its recently renovated flagship store in Glasgow. Laings currently has seven stores…

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Tests, drugs and the payroll – understanding your obligations as an employer

According to a survey carried out in 2015 on employees from a range of sectors, nearly a third admitted using…

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Understanding international jewellery

The first month at the School of Jewellery in Birmingham is well underway. Bustling workshop demonstrations and creative experimentations are…

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Footfall drops in July as customers avoid high street in heatwave

The heatwave drew customers away from the high street in July, as footfall fell by 10.8% compared with the same…

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First Look – Luca Jouel

Tell us a bit about the company, its history and background? Luca Jouel is a boutique Australian fine jewellery brand…

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