Analysis
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Jun- 2019 -3 June
Disrupting physical: Who needs a store?
Only a few months ago, I was discussing the longevity of the high street with an e-commerce director at a…
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May- 2019 -9 May
How jewellers can utilise their independent status
As an independent jewellery retailer or brand, you are in a unique position to highlight your status as a smaller…
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Mar- 2019 -8 March
The environmental impact of diamonds
The millennial generation is taking positive steps to fall on the right side of history when it comes to some…
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Jan- 2019 -31 January
How jewellers can replicate the in-store experience, online
Whether it’s a necklace for a partner’s birthday or the all-important engagement ring, when it comes to buying jewellery, understandably…
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30 January
Remembering your customer’s name is the key to boosting sales
Cheers was a popular 1980s TV show and if you play a rerun you will see Sam, the bartender and…
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16 January
The generation gap in contemporary jewellery
Over the last nine years I’ve been working with independent professional jewellers in London, providing training in CAD for jewellery…
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7 January
What does Brexit mean for the high street jeweller?
2018 has been a tumultuous year for the UK high street and Brexit is now just over the horizon, bringing…
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Nov- 2018 -16 November
What makes a professional salesperson?
Salespeople must learn to connect to their customer’s emotions. It has everything to do with the salesperson’s attitude and less…
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Sep- 2018 -26 September
What is composable jewellery?
Creating your own unique look has long been an important part of the fashion industry for decades, from copying the…
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Jul- 2018 -31 July
How pop-up shops are changing perspectives
The retail market is forever expanding and changing and it’s important to stay ahead of the curve. For many years,…
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