Features

Voice on the High Street: Garnier Jewellers

Please tell us about Garnier Jewellers Garnier Jewellers was originally set up in 1962 by Paul Garnier and his wife…

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Selling advice: How to keep your customers happy

Ask yourself this question, what motivates your customers to buy jewellery?  If your answer is price, you are way off…

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Why shopfittings, lighting and window displays matter

When selling to the fashion conscientious there is do doubt that presentation is absolutely key. It can make or break…

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Selling advice: Why customers may not always come back

So often, salespeople genuinely believe the line: “You gave me more information and spent more time with me than anyone…

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Company Q&A: International Gemmological Laboratory

What is the back history of the IGL? We opened the office in Jan 2014, but the company actually started…

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Voice on the High Street – Trustcott Jewellers

Tell us a little about Truscott Jewellers We’re a proudly traditional family-owned jewellers based in the heart of historic Gloucester.…

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Selling advice: Do you show too much?

Do you show too much? Most salespeople do. I see this all the time in jewellery shops from the finest…

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Focus On: Wedding and engagement rings

Whilst traditions remain strong – at least in the UK – more often than not the groom will choose the…

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Using social media to boost your jewellery business

Social media might seem like a complete waste of time, particularly if you’re running a high-street store that relies on…

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Voice on the High Street: Clive Ranger

Tell us about Clive Ranger Jewellery. Clive Ranger is a small family owned business that started up in 1977, but…

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