Features
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Dec- 2018 -11 December
Selling advice: Why are you prejudging your customers?
Two customers come into Johnson Jewellers. One we’ll call Frank, who is dressed in a suit and tie, and the…
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11 December
Voice on the High Street – Dower & Hall
Tell me about the history of Dower & Hall? My wife, Diane Hall, and I established Dower & Hall in…
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10 December
Voice on the Highstreet: Brooklands Jewellers
How did Brooklands Jewellers get started? Myself, and my two business partners, Stewart Baldwin and Dave Jarvis have had a…
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10 December
Lowe & Sons reopening – A grand return
“It’s part of the local heritage, and when we closed down I was getting phone calls from Australia, America and…
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5 December
Is the clock ticking for traditional watchmakers?
Apple has form in the game of entering markets very late and changing the game. That much is certain. The…
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5 December
Voice on the High Street: Garnier Jewellers
Please tell us about Garnier Jewellers Garnier Jewellers was originally set up in 1962 by Paul Garnier and his wife…
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4 December
Selling advice: How to keep your customers happy
Ask yourself this question, what motivates your customers to buy jewellery? If your answer is price, you are way off…
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3 December
Why shopfittings, lighting and window displays matter
When selling to the fashion conscientious there is do doubt that presentation is absolutely key. It can make or break…
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Nov- 2018 -29 November
Selling advice: Why customers may not always come back
So often, salespeople genuinely believe the line: “You gave me more information and spent more time with me than anyone…
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29 November
Company Q&A: International Gemmological Laboratory
What is the back history of the IGL? We opened the office in Jan 2014, but the company actually started…
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