Features
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Nov- 2018 -16 November
Saying ‘Yes’ to platinum
Platinum has been successfully marketed as the ultimate precious metal and has proved relatively resilient to recent financial turmoil. Volume…
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16 November
What makes a professional salesperson?
Salespeople must learn to connect to their customer’s emotions. It has everything to do with the salesperson’s attitude and less…
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15 November
How to handle the Black Friday frenzy
Building on ‘bargain passion’ and ‘brawl-mart’ from last year, what does 2015 have in store for us? Here we explore…
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15 November
Avoiding that post-Christmas attitude
Your customers were enthusiastic over the Christmas period and therefore it was easy for you to be, too. Now it’s…
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14 November
Voice on the High Street – Harriet Kelsall Bespoke Jewellery
Give us some background about Harriet Kelsall Bespoke Jewellery Harriet Kelsall Bespoke Jewellery began in 1998, but moved into its…
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14 November
Selling Advice: Tune up your salespeople in time for Christmas
Golden selling opportunities are missed during the holiday season because it is too easy to sell. In fact, how much…
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13 November
The importance of gift wrapping
When I first worked in my family store, Zell Brothers, in Portland, Oregon I knew how important the beauty of…
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Oct- 2018 -31 October
Casting: Are manufacturers matching the retailers into the future?
I am worried that the standard of craftsmanship within our industry is dropping. Of course we still have wonderful craftsmen…
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31 October
Voice on the High Street – Christopher James Jewellers
Tell us about Christopher James Jewellers We are a family-run business based in the north west, specialising in handmade fine…
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30 October
Shopfitting and window displays
These days independents are having to fight harder than ever to win that all-important footfall. Jewellery and fashion megabrands –…
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