Features
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Oct- 2018 -5 October
Selling: Who should make the first move?
Who should make the first move when a customer enters a jewellery store? In two words, the salesperson. This is…
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2 October
Revamping your retail space
Customer journey Think about the customers’ journey and all their touch points, from the time they see the shop, when…
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1 October
Understanding gold’s volatility
As any company reliant on a handful of large customers knows well, exposure can kill. Having a large contract pulled…
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1 October
Q&A with Greg Valerio
Tell us a bit about yourself and how you got into the jewellery industry I got into the jewellery trade…
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Sep- 2018 -26 September
When will the jewellery industry catch up?
With the majority of the industry using materials from unknown supply chains that are produced in appalling standards, European legislation…
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26 September
What is composable jewellery?
Creating your own unique look has long been an important part of the fashion industry for decades, from copying the…
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25 September
Getting the Most from your Hallmark
While the hallmark is regarded as the oldest form of consumer protection, it can also be used creatively as a…
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25 September
Three-Minute Interview: Murano Silver
Describe yourself in three words. Creative, personable, determined When you were at school, what did you want to be and…
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24 September
Counting your customers
I have asked jewellers of they count their customers for 25 years and the answers I always get range from,…
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24 September
Voice on the High Street – Rich Diamonds
When was Rich Diamonds founded? We have become an internationally recognised and trusted purveyor of rare vintage and luxury jewellery,…
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