Features

Whose fault was it anyway?

A young couple come into your shop looking for an engagement ring and after about 20 minutes the young man…

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BRAND PROFILE: Buckley London

Please give us a bit of background of the history of the company, who founded it, when, what is their…

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Three-Minute Interview: Wilson’s Restringing Service

Describe yourself in three words? Hard-working, honest and friendly. When you were at school, what did you want to be…

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Selling in the wedding season

When is the wedding season in the UK? Is there a bridal month when most couples get married? I was…

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Voice on the High Street: Cupitt Jeweller

Name: Cupitt Jeweller Location: Bromsgrove Year established: 1946 Number of staff: 7 Website: www.cupittjeweller.co.uk What’s the history of Cupitt Jeweller?…

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Selling Advice: Call your customers

Why don’t you ring your customers? I have asked this question to thousands of salespeople throughout my 30 years of…

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Company Q&A: Domino

Tell us about the history of Domino Domino is part of WB The Creative Jewellery Group which also includes the…

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Selling Advice: How a good manager makes you money

A great manager can make you more money – it’s true, but there is one caveat. You, the owner must…

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How to mitigate insurance premium tax rises

The next hike in business insurance premiums is not a reaction to increasing thefts or smashed display cabinets, but instead…

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A glimpse into the history of the cultured pearl

Whether it’s pearl rings, classic pearl strings, or pearl drop earrings every jewellery retailer needs to sell pearls. But have…

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