Features

Selling Advice: Call your customers

Why don’t you ring your customers? I have asked this question to thousands of salespeople throughout my 30 years of…

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Company Q&A: Domino

Tell us about the history of Domino Domino is part of WB The Creative Jewellery Group which also includes the…

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Selling Advice: How a good manager makes you money

A great manager can make you more money – it’s true, but there is one caveat. You, the owner must…

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How to mitigate insurance premium tax rises

The next hike in business insurance premiums is not a reaction to increasing thefts or smashed display cabinets, but instead…

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A glimpse into the history of the cultured pearl

Whether it’s pearl rings, classic pearl strings, or pearl drop earrings every jewellery retailer needs to sell pearls. But have…

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Jorie Grassie: The last deer tusk jeweller in the UK?

Jorie Grassie recently acquired Harvey Nichols as her first English stockist and is on a mission to revive deer tusk…

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VOTH: Kiki McDonough

Name: Kiki McDonough Location: Sloane Square, London Year established: 1985 Number of staff: 8 Website: kiki.co.uk Tell us about the…

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Brand Q&A: AG Mounts

How was AG Mounts founded? I established the company in 1996. We manufacture and design jewellery ourselves in our factory.…

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Selling from complaints

Complaining customers can be your biggest boosters if they are looked at as a customer ready to buy, instead of…

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Voice on the High Street – Alex Monroe

Tell me a bit about the history of the company? It was set up by Alex Monroe after he had…

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