Features

Voice on the High Street: Daniella Draper

Name: Daniella Draper Location: Year Established: 2007 Number of staff: 30 Website: www.danielladraper.com Tell us about the story behind Daniella…

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How pearls made their high fashion comeback

No longer just for old aunties, royalty and your granny, pearls are reinvented by fashion and fine jewellery designers using…

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3 Minute Interview: Daren Daniels, founder of Redblok

Describe yourself in three words. Creative, happy and lucky. When you were at school, what did you want to be…

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Monitoring employees’ private communications in the workplace

An employer who monitored an employee’s private communications at work has been found guilty of breaching his human rights. The…

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Are online-only auctions the future?

The internet puts the world at our fingertips and e-commerce means we no longer have to leave the house for…

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Why business rates are not fit for purpose

Has anyone in the government worked out that we are living in the 21st Century? Yes – Why is it…

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Why technology is fallible

I have previously raised the issue of poor technical/structural design consideration, but this time I want to raise the issue…

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How to connect to your customers’ emotions

When a customer enters your store, or if a customer has been in your store, how soon should you greet…

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How brands rise to the top

An enormous number of jewellery businesses that offer the same thing. Don’t get me wrong, many present beautifully designed and…

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How did Amazon catch everyone off guard?

Complacency by retailers in the US was the major factor why Amazon’s success caught the entire retail industry off guard.…

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